Brookdale University Park

2020 South Monroe Street, Denver, 80210

Lawsuit on record · Maintenance complaints

from $3,350 · +1-303-758-3017 · Property website

Brookdale University Park is an independent living and assisted living senior community in Denver, Colorado. It offers pet-friendly apartments, dining and housekeeping, and staff on-site 24/7.

Floor plans and rent

Unspecified: $3,350 to $5,305

Independent Living - Private Apartment$3,350
Assisted Living - Private Apartment$5,305

Special: Ask about the veterans and military discount.

Rates read 10/24/2026 from the property's website · source. The property's own site is the truth; rates change.

Amenities

  • putting green
  • arts & crafts studio
  • fitness center
  • library
  • transportation
  • parking
  • emergency alert system
  • concierge service
  • café/bistro
  • beauty/barber shop
  • courtyard and garden
  • porch
  • therapy room
  • private dining room
  • theatre
  • walking paths
  • landscaped grounds
  • business center
  • woodworking shop
  • meeting rooms
  • community room
  • guest suites
  • keypad entry
  • piano
  • private balconies (some units)
  • full kitchens (some units)
  • 24/7 on-site staff
Pets
Pet friendly; no limits or fees stated.
Parking
Parking available.
Utilities included
Dining and housekeeping included.
Office hours
Senior Living Advisors: Mon-Fri 8am-9pm CT, Sat-Sun 9am-5:30pm CT.
Neighborhood
2020 South Monroe St., Denver, CO 80210, on Denver's southern edge between Englewood and Glendale.

What renters should know

Brookdale University Park (formerly Heritage Club of Denver) at 2020 S Monroe St is a well-liked senior living community with a good inspection record. Recurring complaints cover housekeeping, dining, and older-building maintenance. Lawsuits found involve Brookdale company-wide, were settled, and do not name this location. Crime, mold, and city records were not fully checked.

Managed by Brookdale Senior Living · researched 10/24/2026

  • Lawsuit on record (2025-11): Parent company Brookdale settled a California ADA lawsuit alleging understaffed facilities for $14.5 million in fees plus changes at three communities; this Denver community was not named. mcknightsseniorliving.com
  • Lawsuit on record (2025-07): Brookdale settled a staffing-algorithm lawsuit alleging intentional understaffing with governance reforms and $1.9 million in fees; not specific to this community. mcknightsseniorliving.com
  • Management complaints (2025-09): Brookdale plans to offload nearly 100 communities by mid-2026, and it is unknown whether this one is affected. seniorhousingnews.com
  • Maintenance complaints: The roughly 40-year-old building has reported plumbing issues and multiple mentions of broken elevators or AC. mylivingchoice.com
  • Fee disputes: One family said the apartments were the smallest and the most expensive of those they toured. caring.com
  • + Rated 9.2/10 on A Place for Mom across 83 reviews. aplaceformom.com
  • + Friendly residents, attentive staff, and many outings and activities. aplaceformom.com
  • + Google reviews praise compassionate care staff, strong assisted living leadership, cleanliness, and smooth IL-to-AL transitions. everyplace.care
  • + Clean inspection record with no serious deficiencies. assistedlivingmagazine.com

Reviews: Reviews mostly praise the staff and activities but repeatedly complain about inconsistent housekeeping, declining food, and maintenance issues in the aging building.

Gathered from public sources by an automated researcher, with the source next to each point. It is a compilation of public records and reviews, not an inspection or a finding, and it is about this property, not any person. Read the sources and ask the office; this is a starting point, not a verdict.

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